Terms & Condition
TERMS AND CONDITIONS
These terms and conditions of use apply to our website, www.liveeducationbd.com, and any products or services related to the Website or products. Before registering or using the website or services, please read the Company's terms and privacy policy ("Privacy Policy"). If you have any concerns about the terms or Privacy Policy, please do not use the Application, Website, or Services. Our Application and all of our services and products are only available through registration or subscription.
If you have any concerns about the terms or Privacy Policy, please do not use the application, website, or services to avoid any possible conflicts. The only way to access our application and all of our services and goods is to register or subscribe.
1. The Company owns the proprietary property ("Proprietary Information") of the software, text, images, graphics, video, script, and audio, as well as any other information, content, material, trademarks, service marks, trade names, and trade secrets that are included in the Application, Website, and services and products. Reproduction, reuse, modification, and distribution of proprietary information are prohibited without prior authorization from the company. Furthermore, no user of this application, website, or services may assert any ownership claim over the company's intellectual property. The business always retains ownership of the information, content, and all intellectual property on that medium, even if you retain control over the contents. You might come across other people's content when using the website. The subject gave their prior consent to ensure that the content was true to the original, and the company owns all rights to the content. Additionally, you acknowledge that the company owns all intellectual property, including logos, service marks, copyrights, and trademarks, and that you are not permitted to use it without its consent.
Furthermore, no user of this application, website, or services may assert any ownership claim over the company's intellectual property.
i) The company always retains ownership of the information, content, and all intellectual property on that medium, even if you retain control over the contents.
ii) You are not permitted to use this application, our website, or our products or services for profit. This includes, but is not limited to, soliciting donations or contributions, selling, promoting, or advertising the application or any of our products or services, or using public forums for profit.
When utilizing our services, the following behaviors are strictly prohibited:
Disseminating any misleading, illegal, dangerous, abusive, torturing, defamatory,
libelous, vulgar, obscene, child pornographic, loud, lascivious, unlawful, intrusive, hateful, racial, ethnic, or otherwise objectionable content;
Threatening, stalking, and/or harassing another individual, as well as inciting another individual to commit acts of violence;
Disseminating information that incites criminal activity, carries civil liability, or contravenes any applicable laws, regulations, or guidelines;
Interfering in any way that prevents another person from using or enjoying the Website/Services;
To create, duplicate, transmit, store, or otherwise reproduce any copyright-protected intellectual property, to act in a way that violates intellectual property law, or to give others access to anything that violates any party's intellectual property or other proprietary rights;
To give anyone information or anything else that you are not authorized to provide under any law, contract, or fiduciary duty, unless you are in control of the rights or have obtained the required consent to do so;
To impersonate someone or something, or misrepresent your relationship with someone or entity;
To create, duplicate, transmit, store, or otherwise reproduce any copyright-protected intellectual property, do anything that would violate intellectual property rights, or give others access to anything that violates any party's proprietary rights or intellectual property;
To give someone information or anything else that you are not authorized to share under any law, contract, or fiduciary duty, unless you are in control of the rights or have obtained the required consent to do so;
To impersonate someone or something falsely, or misrepresent your relationship with someone or entity;
Do not distribute, transmit, or otherwise make available any content that contains viruses, trojans, worms, spyware, time bombs, cancelbots, or other computer programming routines, code, files, or programs that could damage the application/services, other users' interests or rights, or limit the functionality of any computer software, hardware, or telecommunications;
You are not permitted to use the application or access the website in any way that could damage, overload, or crash any of the servers or networks that the application/website/products/products;
You violate any laws or restrictions pertaining to your use of the Application/Website/Services/Products;
Interrupt, interfere with, or otherwise compromise the security of, or obtain unauthorized access to, accounts, servers, or networks connected to or accessible through the Application/Website/Services/Products or any affiliated or related sites;
Interrupt access to the Application/Website/Services/Products or any of our other sites or systems, or engage in denial-of-service attacks;
The Application/Website/Services/Products may not be accessed, acquired, copied, or monitored in any way using any method not specifically provided by the Application/Website/Services/Products;
Modify or alter any component of the Services; o You are not allowed to use the Services in the following
situations: (i) against these Terms; and (ii) to the degree that it is forbidden by law, regulation, or widely recognized customs or norms in the relevant nation;
2. If you submit content to or through the Services, you give us a worldwide, non-exclusive, royalty-free license (with the option to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute that content, as well as to associate that content with you, unless otherwise restricted. In the same way that any other content on the Services may be used, you grant people permission to use Your Material. In accordance with these Terms, other users may be able to copy your material using the Services. Even if you deactivate your account, you will still have access to your information and content.
3. Every attempt has been made in the creation of the Website, Services, and Products and their contents to guarantee that the information supplied is up to date, accurate, and understandable. Despite the possibility of inadvertent errors, The Company specifically disclaims any liability for the accuracy of any information contained in the application. To ensure that the application and its contents are error-free and easy to use, user input is encouraged. Additionally, the business has the right to alter or revise the contents at any moment and without prior notice. Regarding the correctness, timeliness, or suitability of the data and resources available on the application, website, services, or products for any particular purpose, neither the business nor any third parties make any warranties. We do not guarantee the correctness of the information and resources we are giving, and you are aware that they may contain errors.
4. Our website acts as a reference hub for our users, offering compiled instructional materials and pertinent sources. We provide this material "as is" and assume no responsibility for its accuracy, completeness, or usage. We are not responsible for making sure the information on the website is correct or up to date. We would not be held accountable for any errors in the data we compile that originate from outside sources or are not available. Occasionally, the website might also offer links to other websites. To help you obtain more information, the following links have been included. These image(s) are not supported by the website. We have no control over the website we link to. We have no control over the website we link to. It is prohibited to make a link to the website without the company's express written consent.
5. Concepts from the curriculum, which is described for students in different classes, serve as the foundation for the products and resources. Traditional education should not be replaced by the application, services, or products; rather, they are intended to enhance it by offering a means of simplifying difficult concepts. Except for the definitions and equations, the subject would not change at all. The business is aware that there are alternative approaches to provide structured curriculum methodology and that the inclusion of certain methods in the application, services, or products does not imply that the business supports them all. Using our services, website, or products does not ensure that you will be accepted into any academic institution, pass any test, or receive a certain percentage on any examination.
6. The application, services, website, and products' contents—particularly those pertaining to services that assist with administrative duties—can occasionally be subjective. The business will not be held accountable for such viewpoints. Additionally, the business makes no assurances on the accuracy, completeness, or quality of the data and material.
7. We encourage users to contribute content for publication, and the Services offer interactive content. Before it is published, the content may be edited. The business accepts no responsibility or duty for any content shared using this channel. Any content may be removed, reviewed, edited, or deleted at the company's sole discretion. Regardless of whether we have authorized any user-submitted responses, we will not be held responsible for any user-generated content posted on the website. We wouldn't be responsible enough to ensure that any user-provided content doesn't violate anyone's copyright.
8. To tell users about their services and goods and to request permission to show them what they have to offer, the Company (and its subsidiaries/affiliates) may reach out to users via phone, email, and SMS. If the User's mobile number is listed in the Do Not Call (DNC) database, the User consents to the Company (and its subsidiaries/affiliates) contacting him or her by phone, SMS, or email and agrees to hold the Company harmless from any liability, including monetary penalties, damages, and expenses. After registering, you will receive marketing and educational materials via email, SMS, and phone calls, among other channels.
9. The user acknowledges that they have not been misled by anyone regarding the quality or other features of the products and that they have only relied on their own research, inspections, and evaluations. The company may, with the user's permission, assist in a demonstration of its products at the requested location.
10. To help us better deliver our services, the company may contact you using your registered mobile number, email address, or any other contact information you provide. The User consents to receive messages and communications from the Company and the student through the Services. Messages may be sent using the channels listed in the previous paragraph. In order to enhance and maximize the use of the services, the company can keep an eye on how users and students download and utilize the application, services, products, and materials. Students must consent to the application's service clearing up any problems they may have concerning assignments, and the application must answer any queries they may have regarding their educational work.
11. Although the firm has tried to teach its sales and service staff to perform quality control, it makes no guarantees or guarantees regarding their capacity to do so and disclaims all liability for any misconduct by any of its staff. The company requests user input on this issue and retains the right to take any action it deems appropriate.
12. Certain aspects of the services, such as case management, counseling, and so on, might be governed by their own fair use policy and terms and conditions. According to its regulations, the corporation has the power to establish standards for certain service aspects. As a result, using the app or signing up for services does not grant the user access to everything the business offers. Who has access to specific services is up to the business. Without prior warning, our services could be extended, canceled, discontinued, or altered.
13. The Company's products and/or services, including the application and content, are compatible with devices, tablets, instruments, and hardware that meet specific requirements. For any tools that it does not accept or that are purchased from a third party and do not function with the Company's products, the Company is not obligated to provide operational products and services. If necessary, the business is permitted to change the type of table or gadget.
14. The business disclaims all liability for any loss or harm brought on by your use of our goods and services, including data loss or slow processing.
15. The address where the package is to be delivered must be specified at the time of purchase. It is not permitted to modify the delivery address once the transaction is complete, and all products must be delivered to the address supplied at the time of ordering. Any changes to your mailing address must be reported to us before the anticipated shipping date. Your order might not be delivered if your name or address has any mistakes.
16. The business will cover the cost of shipping if items are returned that were damaged upon delivery. If a product is canceled for any reason other than those mentioned above, the user is in charge of making arrangements for its return and covering the associated shipping costs. (b) Kindly refuse any delivery that seems to have been damaged, opened, or tampered with. Items sold by the company must be returned in their original packaging. Items with visible wear or damage will not be accepted for return. All product return requests must be submitted within 15 days of delivery. Please take note that refunds won't be granted after 15 days after delivery.
17. You must create and keep an account in order to utilize the application and its services. Your name, mobile number, email address, residential address, student class and school, and any other information the application determines is required will be requested. You are solely responsible for making ensuring that the account information you provide is correct, complete, and current. It will be your responsibility to safeguard the account details and all activities on your account. You must check out at the end of each session and notify the business of any unauthorized access to prevent issues with account access. We may ask you to change your password or suspend your account if we have reason to believe that there has been a security breach or that your account has been misused. You can do so without facing any consequences from the firm. If you violate this clause, our company will not be held liable for any losses or damages you may sustain. You acknowledge that the Company cannot guarantee that you will always be able to use the Application because your ability to utilize your account depends on outside factors including the dependability of your internet service provider and your internet network. In addition to the disclaimers stated in the Terms and Conditions, the Company will not be liable to you for any damages that result from your inability to access the services offered by the Application and log into your account at any point.
18. You agree to defend, reimburse, and hold harmless the Company, its officers, directors, employees, and agents from any and all claims, expenses, debts, and liabilities (including legal fees) resulting from: (i) your use of the Application/Website/Services; (ii) your violation of any of these Terms or any other Company policy; (iii) your violation of any third-party right, including but not limited to any copyright, property, or privacy right; or (iv) any alleging that your use of the Application/Website/Services has caused harm to a third party. Even after the agreement, there will still be a duty to protect and compensate the harmed party.
19. In the event that you or any third party utilize the Application, the Company, its officers, directors, employees, partners, or agents will not be liable for any special, incidental, indirect, consequential, or punitive damages.
20. The company will not be able to recover losses and its reputation would be damaged if these terms are broken. The business might obtain a court order to stop a breach if one occurred. Even if the Company receives this relief, it may still pursue other remedies.
21. Violating any part of this clause will result in your immediate suspension or termination, in addition to any legal action the firm may take. The company might have to disclose your account information if such requirements materialize. You are aware that violating this agreement may also result in legal repercussions in your community.
22. Regardless of conflicts of law, the legal issues pertaining to this contract will be decided in line with Bangladeshi law. Furthermore, these agreements shall be decided by the appropriate Dhaka courts, and you consent to their jurisdiction.
23. At any time and without prior notice, the company may modify, stop, or remove any portion of the application or service. Furthermore, the Company may modify these Terms at any moment and without prior notice. The company makes no guarantees that it will continue to operate or maintain any of the application's features. For changes, disruptions, or terminations of the Application/Services, the Company is not obligated to pay you or any other third party. Costs are subject to change at any time.
24. General Provisions: i) Please be aware that the Company will use your email address and/or the application to contact you in order to ensure that any legal notifications are sent correctly. Notifications should be sent to [email protected] for the company.
ii) the full agreement You and your use of the Application, Website, and Services are subject to the Terms and Conditions, the Privacy Policy, and any other regulations thought pertinent to the Application.
iii) No other party may acquire the Terms through transfer or assignment. Without requesting your consent, the Company may unilaterally assign its rights under the Terms to any other parties.
iv) The remaining terms will remain fully enforceable even if any of them are found to be unenforceable.v) By not exercising or enforcing its rights under the Terms, the Company will not forfeit any of them.
vi) By participating in the service, you acknowledge that you are not an employee, agency, partnership, or franchise of the business.
vii) The Company presents these terms to ensure that you understand the conditions that apply to your use of the website/application and services.
viii) You have accepted these conditions after the business gave you enough time to consider them.
25. Comments
Your application-related information will be regarded as non-confidential. Applications are free to utilize the data however they see fit. The Company is not required or implied to maintain confidentiality regarding feedback; (ii) the Application may be similar to the feedback already being considered or under development; (iii) the Company is not liable for anything published by other users, including inappropriate or harmful content; and (iii) you represent and warrant by sending feedback that (i) your feedback does not contain confidential or patent information from you or third parties. It is crucial to use caution when using the application.
26. Customer support
We will do every effort to ensure that your visit is delightful. Please contact us at [email protected] if you have any issues.
Policy for Cancellations and Refunds
A refund: what is it?
A user may request a refund if they are unable to access the course because of technical difficulties with the app or website, do not receive the resources promised in the course, or accidentally buy one Live Education Bd course instead of another. This request will then be verified.
How can I ask for a refund?
Within 48 hours after making your payment, you can ask for a refund if you purchased a single course or a bundle of courses.
On a computer, take these actions to obtain a refund:
1. Give 01718778184 a call and provide the phone number or email address you used to register for and pay for the course.
2. To formally submit the refund request, a customer service agent will send you an SMS with a form that asks for purchase information.
Refund claims are only accepted if they are called and communicated by contacting 01718778184 within 48 hours of the purchase, with a clear mention of the phone number and email address you used to register.
Note: E-books are not eligible for refunds. Additionally, if a refund request is made for a subscription-based course after the start of the course, it will not be eligible.
Within 7–14 working days of Live Education Bd successfully completing and approving the refund request, the customer will receive their money back in the form of a voucher or the payment method they used. The user will receive an email with this confirmation.
At what point will the refund no longer be valid?
• You are no longer entitled for a refund if you have already obtained your Course Certificate inside the 48-hour complaint period, or if you have filed the complaint or refund request after 48 hours from the date of purchase.
• You will not be eligible for a refund if you submit a complaint within the allotted 48 hours and obtain the course certificate during the following seven-day refund period.
• The refund procedure will be underway at the time of your refund request. Therefore, you will not be able to request a refund if you finish an activity (such as watching a video, taking a test or quiz, or downloading course materials) and continue with the course.
• You won't be eligible for a refund if you finish more than five premium or paid videos before asking for one.
• If you've bought an electronic book.
• If you bought a subscription-based course and the session has already begun.
When can I expect to receive my refund?
• A voucher can be used to switch a consumer to another course in the event of an incorrect purchase or if they would like to purchase another course. If the new course's cost is:
o The user must use their preferred payment method to pay Live Education Bd school the additional sum that exceeds the cost of the selected course.
If the price of the course is less than what was paid for, Live Education Bd will reimburse the user the difference using the same payment method.
• If Live Education Bd is unable to deliver the course's stated resources
• Incorrectly bought a live class rather than a recorded one, and vice versa.
What happens if you ask for a refund?
Following the submission of a refund request, your enrolled course will be momentarily locked. Within three working days of receiving your refund request, Live Education Bd will send you an SMS to let you know if it has been approved. Once a refund request has been approved, your progress will be erased and you will no longer be enrolled in the course. You will have to start the course over from the beginning if you want to buy it again.
After a refund request, it may take up to 7–14 working days for the money to be credited to your account. If more than 14 working days have passed, please give 01718778184 a call.
A confirmation email or SMS will be sent to the registered phone number or email address as soon as the refund has been completed.
Live Education Bd has complete authority to modify the terms and conditions on an as-needed basis.